Easy to book, easy to join.
Customers who come back.
A bespoke app for your gym, spa or studio: bookings in two taps, memberships that run themselves, and a personalised journey for every customer — greeted by name, their plan and credits to hand, offers meant for them — that turns first visits into regulars.
Built for Eterna Wellness Lab. Now built for you.
Eterna is a sauna, cold-plunge and red-light studio in West Sussex. Their customers book, join and pay in the app; their team runs the front desk from the CRM behind it. It’s the same system we build for you — wearing your brand instead of theirs.
Eterna on the App Store →
Simple to book. Simple to join. Easy to come back to.
Booking in two taps
Open the app, pick a day, pick a class or treatment. Paid with a card, a credit or their membership — no forms, no phone calls, no missed bookings because the desk was busy.
Memberships that run themselves
Monthly rolling or contract, paid by card or direct debit, credits applied automatically at booking. Customers join in the app; you stop chasing payments.
A journey that feels personal
Greeted by name. Their plan, credits and visits at a glance. Their intake form remembered. Offers and packs meant for them, not a mailing list. It feels like being a member, not a customer.
Your team sees who's drifting
The staff CRM shows who's new, who's booked and who hasn't been in for a while — so you can reach out before they're gone. Front desk, payments, rotas and reports in the same place.
Live in weeks, not months.
- 1
Sign up
Two minutes. Tell us who you are and we'll call you back within one working day to go through how you run the place.
- 2
We build it
Your branding, your services, your prices, your week. We set up your Apple and Google developer accounts with you and move your data across. Two to three weeks, typically.
- 3
You go live
Your app is on the stores under your name. Your team is trained. A person who knows your setup is a message away — not a ticket queue.
Priced for the size of your business.
A one-off set-up fee, then a monthly fee.
The figures depend on what you run — one site or several, how many members, how much data to move. Leave your details and you’ll have a clear quote within one working day, with a simple written agreement on a term we set together. Card processing is paid to Stripe at their standard rate — we add nothing to it.
Get a quote- Customer app on iOS and Android
- Staff CRM and front-desk system
- Your branding throughout
- App Store and Google Play publishing
- Apple and Google developer account set-up
- Data migration from your current system
- Hosting, updates and security
- Same-day support from a real person
For comparison: Mindbody charges a monthly fee for a shared app with their name on it; Fresha takes up to 20% of new-client bookings. Yours is yours.
The things people ask first.
Whose app is it?
Yours. It's published under your business name on your own Apple and Google developer accounts — we set those up with you. If you ever leave, the listing, the reviews and the data are yours.
How long does it take?
Two to three weeks from sign-up to live, including app store review. Most of that is us; your part is a couple of conversations and sending us your logo.
I'm on Mindbody / Glofox / TeamUp. Is switching painful?
Switching is our job, not yours. We export your clients, memberships, booking history and timetable, load it into your new system, and run the two side by side until you're happy. Your members just download a new app.
What does it cost?
It depends on the size of the business — one site or several, how many members, how much data to move. Leave your details and you'll have a clear figure within one working day: a one-off set-up fee that covers the build, publishing and migration, then a monthly fee for the app, CRM, hosting and support.
Is there a contract?
Yes — a short written agreement so both sides know where they stand: what's being built, what it costs, and for how long. We agree the term with your quote and we're flexible on it. The set-up fee is one-off; the monthly fee is billed monthly.
What about card fees?
Payments run on Stripe, billed to you directly at Stripe's standard UK rate. We add nothing on top.
Your customers, booking and coming back — in your own app.
Leave your details and we’ll call you back with a quote within one working day.
Get your app